2009
Northwestern University in Evanston, IL
May 29, 2009
I am writing to let you how pleased I am with the level of service your company has provided along with the RIE equipment Northwestern has purchased. From the beginning you have been very clear about the system requirements, your engineering group has been easy to work with and thorough. The delivered product was received complete, on time and with clear uncrating/basic installation instructions. It is a rare event to get such a high level of service from an equipment supplier. This experience will be the new benchmark upon which I will compare all future equipment supplier experiences. I look forward to finalizing the installation and I wish to again thank you for your efforts.
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